Mattel Creations has announced Club Grayskull, a new membership program that offers perks, early access to products, and more. Mattel had sent this information along to us to share with you. The term Club Grayskull should be familiar with fans, as it was last used with Masters of the Universe Classics, but this is something entirely different.
Details about this new program are below:
Club Grayskull is an annual digital membership celebrating Masters of the Universe Collectors on Mattel Creations. Club Grayskull will allow any Masters of the Universe fan to go inside the castle walls and take advantage of powerful perks, including:
- Unique Items: Give fans the opportunity to purchase members-only items
- Priority Windows: Get select items at Mattel Creations before the general public
- Voting Privileges: Have your say in members-only polls and other voting moments
- Exclusive Content: Enjoy members-only news, previews, and interviews
- Collecting Community: Connect with fans who share your passion
The Club Grayskull membership launches on Thursday, February 27th, 2025 and costs $9.99 USD per year. The first member-exclusive figure will be announced at Mattel Creations Revealed on Thursday, March 6th.
MOTU Collectors
MASTERS OF THE UNIVERSE COLLECTORS CLUB GRAYSKULL MEMBERSHIP FAQS
What is Club Grayskull?
Club Grayskull is a premium digital membership program for subscribers at MattelCreations.com. For an annual membership fee of USD $9.99, Club Grayskull members enjoy valuable advantages, plus features of the website not available without membership.
What do I get with my membership?
You get all of the below with your Club Grayskull membership:
- Access to member exclusives: Club Grayskull members will have exclusive access to purchase limited-edition item(s) released ONLY to members throughout the membership year. You must be a member to purchase these products. These highly collectible items have limited production runs, except any items made to order.
- Priority access to Club Grayskull offers: Members will have an exclusive priority window of time before non-members to purchase certain exclusive items promoted on MattelCreations.com that will be released throughout the membership year. In the drop page for each sale, we’ll specify when the priority window begins, if such an opportunity exists. It’s possible that not every Club Grayskull member will be able to purchase any items during the priority window, if there were a greater number of members ordering items than the number of items produced. Should any inventory remain after the priority window, the items may become available to non-members to purchase. Unless made to order, all items are limited in production.
- Exclusive members-only content: Club Grayskull members get access to members-only sections of the site and exclusive content not available to the broader Mattel Creations community.
- Access to our members-only forums and community: Interact with other Club Grayskull enthusiasts who share your passion for the brand. Our member-exclusive forums of like-minded collectors include shared discussions, photographs, and more that are only available to members.
Am I eligible to join Club Grayskull?
You’re eligible to join if you’re at least 18 years old on the date you purchase your membership and have a valid credit card. (Sorry, we can’t accept checks or money orders.) Club Grayskull membership is available to residents of the 50 United States, the District of Columbia, and territories of the United States, Canada, and any of the countries listed in the “Country” field that appear during the checkout process. If you have an eligible billing address but not an eligible shipping address, you, at your sole cost and sole risk, may engage a third-party shipper located at an eligible shipping address to receive and forward physical items shipped by us, provided that the third-party shipper does not forward the items to a Prohibited Country (Cuba, Iran, North Korea, Syria, Sudan, and the Crimea Region of Ukraine). At its sole discretion, Mattel may modify which countries are included as Prohibited Countries.
How do I join Club Grayskull?
First, you need to register an account at MattelCreations.com and agree to the posted terms and conditions. Then you can purchase your Club Grayskull membership HERE.
Am I guaranteed the chance to purchase each version of the member-exclusive items?
Since all items offered as member exclusives are limited in the quantities produced (excluding made-to-order items), we can’t guarantee every member will be able to purchase each of the items. Your membership does include access to a priority window for select sales that gives members the opportunity to purchase items on Mattel
Creations before non-members. In the drop page for each sale, we’ll specify when the priority window begins, if such an opportunity exists. Note that the priority window time may vary, but may only last as long as the item remains available; once the item has sold out, the priority window ends.
Additionally, members may have the chance to purchase exclusive made-to-order items — available ONLY to Club Grayskull members. For these items, we produce only the quantity ordered by members, so as long as you place an order for one of these items within the priority window for ordering, you’ll receive one.
NOTE: Membership only guarantees the opportunity to purchase any item we offer; it does NOT guarantee an actual purchase. Also, having an item in your Shopping Cart does NOT guarantee the item is still available and does NOT guarantee an actual purchase. Your purchase is only confirmed once you have both completed your Shop transaction AND received an order number.
Can I order by phone or fax?
We only accept orders for Club Grayskull memberships and member-exclusive items at MattelCreations.com, but it’s quick and secure.
Can I get a replacement item if there’s something wrong with one of the member-exclusive items or other exclusive items or online offers that I receive?
Since our items are often limited in numbers, we can’t guarantee availability of replacement items to send to people who received damaged merchandise. If we can’t offer an exchange, we’re happy to offer full refunds to customers who promptly return the damaged merchandise.
Can my membership be suspended?
All Club Grayskull members are expected to follow the Membership Agreement. In rare cases, and at Mattel’s sole discretion, violations of the Membership Agreement can be considered cause to suspend your access permanently from Club Grayskull member areas and/or access to MattelCreations.com. Also, in cases of extreme or repeated misconduct (as determined solely by Mattel), your membership and all Club Grayskull benefits (including, but not limited to, pending orders or backorders and all other transaction-related activity) may be terminated without refund or credit.
How long is the membership valid?
You’ll enjoy all the great benefits described above for one (1) year from the date you purchased your membership.
Can I cancel my membership at any time?
Yes, you can cancel your membership at any time during the term of your membership by contacting Customer Service. However, please note that the purchase of your membership is nonrefundable. Furthermore, all Club Grayskull benefits will be revoked immediately upon receipt of your cancellation request.
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